Reach us
Call, Write, or Bring It In
(949) 799-3387 during business hours, info@ocrvcenter.com any time, or 23281 La Palma Ave in Yorba Linda. Everything is read the same business day. There is one location and every job is performed there.
| Day | Open |
|---|---|
| Monday | 8:00 AM to 5:00 PM |
| Tuesday | 8:00 AM to 5:00 PM |
| Wednesday | 8:00 AM to 5:00 PM |
| Thursday | 8:00 AM to 5:00 PM |
| Friday | 8:00 AM to 5:00 PM |
| Saturday | 9:30 AM to 3:00 PM |
| Sunday | Closed |
Other reasons to write
Specific requests
- Schedule an evaluation for a systems complaint or a claim assessment
- Request a facility tour before authorizing a large job
- Start an insurance claim with carrier and claim number
- Apply to work here
Getting here
The drive, three ways
| Route | Miles | Minutes |
|---|---|---|
| SR-60 west to Fullerton Road | 18.4 | 24 to 32 |
| SR-60 east to SR-57 south | 21.2 | 26 to 38 |
| I-605 south to SR-91 east | 24.6 | 28 to 45 |
Drop off
What to bring
- Registration and current insurance card
- The claim number and adjuster name if a carrier is involved
- Any photographs taken at the scene, including wide shots
- The prior repair invoice if this area has been worked before
- Keys to every compartment, including the generator bay and the wet bay
- For a slide complaint, the coach powered and levelable so we can cycle it
- For a fifth wheel or trailer, the tow vehicle if the complaint involves the coupler
Morning windows write up fastest. If the vehicle is not safe to drive, say so when you call and we will talk through transport rather than have you attempt it.
Questions
Before you call
What is the fastest way to reach a person?
Call (949) 799-3387 during business hours. The form is read the same business day, but a phone call gets the two or three questions answered that decide which estimate tier applies, and that usually saves a day.
Where exactly are you?
23281 La Palma Ave, Yorba Linda, CA 92887. That is 18.4 miles from Hacienda Heights, a 24 to 38 minute drive via SR-60 west to Fullerton Rd, then south to La Palma Ave. It is the only location.
Can I just show up?
You can, and an appointment is faster. Walk in insurance inquiries are always welcome. For a diagnosis that needs a bay, a booked window means the bay is actually free when you arrive.
Do you answer email?
Yes, info@ocrvcenter.com, read the same business day. It is the better channel if you want to send photographs, which are genuinely useful for narrowing the band even though they cannot produce an estimate.